Relentless Motorsports TX - Service Agreement Form
Welcome to Relentless Motorsports TX! We are committed to providing you with quality automotive electronic repair services. Please review the terms of our service agreement below and complete the required information to ensure a smooth and efficient service experience.
How to Pack Your Module
Wrap your module securely in bubble wrap only and place it in a sturdy shipping box. Use enough bubble wrap to prevent movement inside the box.
Do not use packing peanuts, shredded paper, padded envelopes, or padded mailers.
Contact us to confirm service and shipping instructions before sending your module.
Please include a sheet of paper inside the box with your unit listing your full name, complete return shipping address, email address, and phone number.
Terms of Service
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Warranty Coverage:
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All repairs are backed by a 1-year warranty, assuming the unit has not been previously tampered with by any party other than a certified Relentless Motorsports TX technician. This warranty covers repairs made by our team and is not applicable to issues arising from external causes.
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Warranty Exclusions:
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The warranty does not cover damage resulting from:
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Improper installation by the customer or third parties.
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Exposure to water or environmental damage.
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Faulty vehicle wiring or electrical shorts.
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Incorrect battery connections or reverse jumping.
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Refunds:
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Refunds will be issued only if diagnostic tests confirm that the malfunction is due to an error in the ECU that we serviced. To process a refund, the ECU must be returned to us accompanied by a detailed note explaining the issue and any relevant test results. This information will assist us in making the necessary adjustments for the repair.
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If you have any questions please reach out to our team.
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Customer Agreement Form:
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Please fill out the information below, sign the form, and include it in the box with your ECU and any other relevant items. This will confirm your understanding and acceptance of the terms outlined above.
Please only fill this form out once, If you need to change or add more info please email us at salesrmstx@gmail.com